:root{--navy:#153d72;--navy-dark:#0d2b51;--blue:#245994;--ink:#19283d;--gray:#627187;--muted:#8592a4;--line:#e4eaf2;--bg:#f5f7fb;--white:#fff;--shadow:0 5px 23px rgba(25,48,82,.055);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;color:var(--ink)}
*{box-sizing:border-box}body{margin:0;background:var(--bg);min-height:100vh;display:flex;flex-direction:column;font-size:14px;line-height:1.5}a{color:var(--navy);text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(25px,3vw,35px);line-height:1.17;letter-spacing:-.035em;margin-bottom:8px}h2{font-size:18px;line-height:1.3;letter-spacing:-.015em;margin-bottom:13px}.small{font-size:12px}.muted{color:var(--gray)}.center{text-align:center}.nowrap{white-space:nowrap}.required{color:#ae3b3b}.shell{width:min(1220px,calc(100% - 40px));margin:auto}.topbar{background:var(--white);border-bottom:1px solid var(--line)}.topbar-content{display:flex;align-items:center;gap:36px;min-height:72px}.brand{display:flex;align-items:center;gap:10px;color:var(--ink);flex-shrink:0}.brand:hover{text-decoration:none}.brand-square{width:37px;height:37px;border-radius:11px;background:var(--navy);color:white;display:grid;place-items:center;font-size:25px;font-weight:850;letter-spacing:-2px}.brand strong{font-size:19px;letter-spacing:.085em;display:block;line-height:1.05}.brand small{display:block;font-size:9px;letter-spacing:.12em;color:#75849a;margin-top:5px;font-weight:700}.nav{display:flex;gap:23px;align-items:center;flex:1}.nav a{font-weight:600;color:#647187;font-size:13px}.nav a:hover{color:var(--navy)}.account{display:flex;align-items:center;gap:17px;margin-left:auto}.account>a{font-size:12px;font-weight:650;color:var(--ink)}.linkbtn{border:0;background:none;color:#68778a;font-size:12px;padding:0}.topbar-label{margin-left:auto;color:#6a7990;font-size:12px}.page{padding-top:35px;padding-bottom:65px;flex:1}.footer{border-top:1px solid var(--line);padding:20px 0;color:#8190a4;font-size:11px;background:#fff}.card{background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.eyebrow{font-size:11px;letter-spacing:.1em;text-transform:uppercase;font-weight:800;color:#5780ad;margin-bottom:9px}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:25px}.page-heading p{margin-bottom:0}.btn{border-radius:9px;border:1px solid transparent;padding:10px 15px;display:inline-flex;align-items:center;justify-content:center;gap:6px;font-weight:650;font-size:13px;white-space:nowrap;text-decoration:none;transition:background .15s ease}.btn:hover{text-decoration:none}.btn-primary{background:var(--navy);border-color:var(--navy);color:#fff}.btn-primary:hover{background:var(--navy-dark)}.btn-outline{background:#fff;border-color:#cad6e6;color:#22538a}.btn-outline:hover,.btn-light:hover{background:#f2f6fc}.btn-light{background:#f5f7fb;border-color:#e1e8f1;color:#34506e}.btn-danger-outline{color:#a53e41;border-color:#edccce;background:#fff}.btn-danger-outline:hover{background:#fff5f5}.btn-sm{padding:6px 10px;font-size:12px}.full{width:100%}.notice{padding:13px 16px;margin:0 0 18px;border-radius:9px;font-size:13px;border:1px solid transparent}.notice.error{background:#fff4f4;color:#963b40;border-color:#f0ced0}.notice.success{background:#edfaf2;color:#236646;border-color:#ccead8}.notice.warning{background:#fff9e9;color:#815900;border-color:#f3e3ad}.notice.info{background:#eef6ff;color:#285c91;border-color:#cde0f9}.form-stack{display:grid;gap:14px}.form-stack label,.form-grid label,.filters label,.action-form label{display:flex;flex-direction:column;gap:6px;font-weight:650;font-size:12px;color:#45546a}input,select,textarea{width:100%;min-width:0;border-radius:8px;border:1px solid #d5deeb;background:#fff;padding:10px 12px;color:#24344c;outline:none;transition:border-color .14s}input:focus,select:focus,textarea:focus{border-color:#608fca;box-shadow:0 0 0 3px rgba(68,129,201,.1)}textarea{resize:vertical}input[type=file]{padding:10px;font-size:12px}input[type=checkbox]{width:auto}.auth-wrap{min-height:calc(100vh - 240px);display:grid;place-items:center}.auth-card{padding:35px;width:min(100%,430px)}.auth-card .form-stack{margin:28px 0 20px}.auth-card p:last-child{margin-bottom:0}.narrow{max-width:500px;padding:24px}.public-layout{display:grid;grid-template-columns:minmax(0,610px) minmax(240px,1fr);gap:65px;justify-content:center;align-items:start;padding-top:15px}.intro-mobile{display:none}.public-card{padding:30px}.store-tag{font-size:11px;font-weight:800;color:#2c6198;background:#edf5fd;border-radius:7px;padding:11px 13px;margin-bottom:26px;letter-spacing:.065em}.step-title{display:flex;gap:12px;align-items:start;margin-bottom:20px}.step-title h2{margin:0 0 4px}.step-title p{margin:0;font-size:13px}.step-dot{background:var(--navy);color:white;font-size:12px;font-weight:800;border-radius:50%;width:26px;height:26px;display:grid;place-items:center;flex-shrink:0}.second{margin:8px 0 3px}.scanner-box{border:2px dashed #ccd9e9;border-radius:12px;background:#f8fafd;min-height:173px;display:grid;place-items:center;margin:6px 0 12px;overflow:hidden}.scanner-box #reader{width:100%}.scanner-box #reader:empty{display:none}#scanner-placeholder{text-align:center;padding:16px}.scan-symbol{font-size:44px;line-height:1;color:#6a91bd;margin-bottom:10px}#scanner-placeholder strong{display:block;margin-bottom:4px}#scanner-placeholder p{margin:0}.or-separator{text-align:center;font-size:11px;color:#92a0b2;margin:17px 0 19px}.key-data{font-size:12px;color:#246441;background:#ecf8f0;padding:10px 12px;border-radius:8px}.trap{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}.public-aside{padding-top:65px;max-width:350px}.public-aside h2{font-size:28px;letter-spacing:-.035em;line-height:1.15}.aside-steps{list-style:none;counter-reset:steps;padding:0;margin:35px 0}.aside-steps li{position:relative;counter-increment:steps;padding:0 0 25px 41px;border-left:1px solid #cbd8e8;margin-left:13px;color:#465b76}.aside-steps li:last-child{border-left-color:transparent}.aside-steps li:before{content:counter(steps);position:absolute;left:-14px;top:-1px;border-radius:50%;background:#e1eaf5;width:27px;height:27px;display:grid;place-items:center;color:#23558b;font-weight:800}.success-center{max-width:550px;text-align:center;margin:20px auto}.big-check{background:#e2f6e9;border-radius:50%;width:66px;height:66px;font-size:39px;color:#218157;display:grid;place-items:center;margin:0 auto 20px}.protocol-card{background:#eaf1fa;border:1px solid #d4e3f3;border-radius:15px;padding:23px;margin:30px 0 14px;display:grid;gap:8px}.protocol-card>strong{font-size:27px;color:var(--navy);letter-spacing:.055em}.protocol-card>.btn{justify-self:center}.track-card{padding:16px 22px;text-align:left;margin-bottom:18px}.detail-row{display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid var(--line);padding:11px 0}.detail-row:last-child{border-bottom:0}.detail-row>span:first-child{color:var(--gray)}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:0 0 25px}.stat{padding:18px 21px;display:flex;flex-direction:column;gap:4px;color:var(--ink)}a.stat:hover{text-decoration:none;border-color:#b5c9e1}.stat>span{color:#586d84;font-size:12px;font-weight:600}.stat strong{font-size:32px;line-height:1.35;letter-spacing:-.045em}.stat small{font-size:11px}.list-card{overflow:hidden}.list-head{padding:21px 22px 0;display:flex;justify-content:space-between;align-items:center}.list-head h2{margin:0}.filters{display:flex;align-items:end;flex-wrap:wrap;gap:10px;padding:18px 21px}.filters label{flex:1;min-width:150px}.filters label:first-child{flex:2;min-width:190px}.filters .checkbox-filter{display:flex;flex-direction:row;align-items:center;gap:7px;align-self:center;flex:0 1 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13px}.pill-amber{background:#fff0cf;color:#926313}.pill-blue{background:#eaf3ff;color:#2d68aa}.pill-red{background:#ffebed;color:#ae464a}.pill-green{background:#e6f7ef;color:#267650}.pill-gray{background:#ecf0f5;color:#6e7b8b}.pagination{display:flex;justify-content:space-between;align-items:center;padding:16px 22px;gap:14px}.pagination>div{display:flex;gap:8px}.backlink{display:inline-block;margin-bottom:21px;font-size:12px;font-weight:700}.ticket-heading{margin-bottom:23px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:20px;align-items:start}.ticket-main,.ticket-side{display:grid;gap:18px}.section-card{padding:23px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:21px 14px;padding-top:7px}.field-label{display:block;font-size:11px;color:#8392a4;font-weight:700;margin-bottom:4px}.detail-grid strong{display:block;font-size:13px}.access-key{margin-top:25px;border-top:1px solid var(--line);padding-top:20px}.access-key code{font-family:ui-monospace,monospace;display:block;overflow-wrap:anywhere;font-size:13px;margin:8px 0}.access-key .btn{margin-top:5px}.access-key+.notice{margin:20px 0 0}.message{padding:13px 14px;background:#f6f8fc;border:1px solid #ebf0f6;border-radius:10px;margin:12px 0}.message-meta{display:flex;justify-content:space-between;align-items:center;gap:10px}.message-meta time{font-size:10px;color:#8492a5}.message p{margin:7px 0 0;white-space:pre-wrap}.messages{margin:17px 0 20px}.files-list{list-style:none;margin:5px 0 18px;padding:0}.files-list li{border-bottom:1px solid #eef1f6;padding:10px 0;display:flex;flex-wrap:wrap;justify-content:space-between;gap:8px}.files-list li a{overflow-wrap:anywhere}.inline-form{display:flex;gap:10px;flex-wrap:wrap}.inline-form input{flex:1;min-width:200px}.action-card .action-form{margin-top:14px}.action-card .action-form:first-of-type{margin-top:20px}.action-form textarea{margin:5px 0 8px}.timeline{list-style:none;padding:0;margin:22px 0 0}.timeline li{border-left:1px solid #dbe5f0;padding:0 0 21px 23px;position:relative;margin-left:8px;font-size:12px}.timeline li:last-child{border-left:1px solid transparent;padding-bottom:3px}.timeline-dot{position:absolute;left:-6px;top:1px;width:11px;height:11px;border:3px solid #d3e4f6;background:var(--navy);border-radius:50%}.timeline li strong{display:block}.timeline li small{display:block;margin-top:2px}.timeline li p{background:#f4f7fc;padding:9px;margin:9px 0 0;border-radius:7px;white-space:pre-wrap}.qr-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:22px 0}.qr-card{text-align:center;border:1px solid var(--line);padding:15px;border-radius:12px;display:flex;align-items:center;flex-direction:column;gap:11px;min-width:0}.qr-card>strong{font-size:13px}.qr-card h2{margin:0}.qr-card img{width:min(100%,180px);height:auto;aspect-ratio:1;object-fit:contain}.qr-card .btn{width:100%}.qr-card .break-link{display:block;overflow-wrap:anywhere}.qr-card details{text-align:left;width:100%;border-top:1px solid var(--line);padding-top:10px}.qr-card summary{color:#9a3c43;cursor:pointer;font-size:11px}.form-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;align-items:end}.field-action{display:flex;align-items:end}.form-grid .btn{width:100%}.section-card>.form-grid+p{margin:17px 0 0}.inline-actions{display:flex;gap:8px;align-items:start}.inline-actions details{min-width:130px}.inline-actions details summary{cursor:pointer;color:#2e6096}.small-form{margin-top:9px;min-width:190px}.small-form input{font-size:12px}.break-link{word-break:break-word}.error-page{text-align:center;max-width:540px;margin:65px auto}.error-code{font-size:65px;color:#aac0da;font-weight:800}.error-page p{margin:0 0 24px;color:var(--gray)}
@media(max-width:1100px){.shell{width:min(100% - 30px,1220px)}.topbar-content{gap:17px}.nav{gap:12px}.data-table td,.data-table th{padding:13px 12px}.public-layout{gap:26px}.qr-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-layout{grid-template-columns:minmax(0,1fr) 290px}}
@media(max-width:760px){.topbar-content{flex-wrap:wrap;justify-content:space-between;min-height:65px;padding-top:11px;padding-bottom:9px;gap:9px}.nav{order:3;flex:1 0 100%;justify-content:space-around;border-top:1px solid var(--line);padding-top:9px;overflow:auto}.nav a{font-size:11px}.account{margin-left:0}.account>a{font-size:11px}.shell{width:calc(100% - 26px)}.page{padding-top:23px}.page-heading{align-items:start;flex-direction:column}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.stat{padding:15px}.stat strong{font-size:28px}.filters{padding:15px}.filters label,.filters label:first-child{flex:1 0 45%;min-width:130px}.public-layout{display:block;padding-top:0}.intro-mobile{display:block;margin-bottom:18px}.intro-mobile p{color:var(--gray)}.public-card{padding:20px}.public-aside{display:none}.ticket-layout{display:flex;flex-direction:column}.ticket-main,.ticket-side{width:100%}.ticket-side{order:-1}.ticket-heading{flex-direction:row;align-items:start;flex-wrap:wrap}.section-card{padding:18px}.detail-grid{gap:16px}.qr-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.list-head{padding:17px 16px 0}.pagination{padding:14px}.auth-card{padding:24px}.topbar-label{display:none}}
@media(max-width:420px){.brand strong{font-size:16px}.brand small{font-size:8px}.brand-square{width:33px;height:33px}.detail-grid,.form-grid,.qr-grid{grid-template-columns:1fr}.stats-grid{gap:7px}.stat{padding:12px}.stat span{font-size:11px}.stat strong{font-size:26px}.account{gap:9px}.step-title h2{font-size:16px}}